1. How far in advance should I book my move?
We recommend booking 2–3 weeks in advance to secure your preferred date, but we also handle last-minute moves when possible.

2. Do you provide free estimates or on-site quotes?
Yes! We offer free, no-obligation estimates online, by phone, or through on-site inspections.

3. Are you licensed and insured movers?
Absolutely. Wise Move Solutions is fully licensed and insured for your peace of mind.

4. How are moving costs calculated?
Pricing depends on move size, distance, number of movers, and any special items like pianos or pool tables.

5. What areas do you serve?
We proudly serve the entire Greater Toronto Area and surrounding cities in Ontario.

6. Can you handle last-minute or same-day moves?
Yes — our flexible team often accommodates urgent moves when availability allows.

7. Do you move condos, apartments, and houses?
Yes, we specialize in all types of residential and commercial relocations.

8. What items are movers not allowed to transport?
We can’t move hazardous materials, flammables, or perishable food. Everything else — we’ve got you covered.

9. How do you protect my furniture during the move?
We use blankets, shrink wrap, straps, and padding to keep every item safe from damage.

10. What happens if something gets damaged during the move?
We take full responsibility — every move is covered by our insurance and handled with care.

📦 Packing Services

11. Do you provide packing materials and boxes?
Yes, we bring all supplies — from boxes and tape to bubble wrap and specialty cartons.

12. Can I pack some items myself?
Of course! You can pack as much or as little as you prefer — we’ll handle the rest.

13. How long does professional packing usually take?
Most homes are packed within one day, depending on size and number of items.

14. Do you label and organize boxes for easier unpacking?
Yes, our team carefully labels each box by room and category for easy unpacking.

15. Are my packed items insured during the move?
Yes — everything we pack and move is covered by our insurance policy.

🎹 Piano & Grand Piano Moves

16. How do you protect my piano during transportation?
We use specialized dollies, padding, and straps to secure your piano from all angles.

17. Can you move both grand and upright pianos?
Yes — our trained piano movers handle all types, including concert grands.

18. Do I need to tune my piano after the move?
Yes, slight tuning is recommended after relocation due to temperature and humidity changes.

19. What kind of equipment do you use for piano moves?
We use heavy-duty skids, ramps, lift gates, and protective covers designed specifically for pianos.

🎱 Pool Table Moves

20. Do you disassemble and reassemble pool tables during the move?
Yes — our experts handle full disassembly, safe transport, and precise reassembly with leveling.